A passionate and results-oriented Design Director with 20+ years of experience leading user-centric design initiatives across diverse industries (finance, entertainment, hospitality, agencies). Proven ability to foster design thinking, build high-performing cross-functional teams, champion design operations, and translate vision into impactful digital experiences at scale. Proficient in people leadership and empowering teams to excel through mentorship and coaching.

I'm humbled to have worked with renowned companies like NBC, A&E, Jaguar, Starwood, WWE, Capital One, ooVoo, Frito Lay, and Atari.

In my recent role as Director of Design Practice at Capital One, I had the privilege of leading the Design Practice Service, where I led the team in establishing best practices and standards for Capital One's human-centered design process.

I championed the growth of our Experience Design (XD) organization to empower our Communities of Practice. Together, the team developed advanced skills for practitioners in visual design, user research, and service design to name a few. We fostered knowledge sharing through workshops, shared tools and resources, best practices, and invited industry-leading speakers, which strengthened our design culture.

My role also included Design Practice Research, generating valuable insights that led to the creation of a continuous feedback loop ensuring success for both the Design & Research Operations team and our wider team of 600-650 Design associates.

Starting as a visual designer, I fell in love with the power of design to transform product experiences. That passion, combined with the leadership skills I've developed, allows me to make a real difference on multiple levels. I can steer teams towards strategic design goals, cultivate a vibrant and collaborative design culture where everyone thrives, and empower others by sharing my expertise and providing mentorship.

What brings me the most joy when not working is being with my family and 2 frenchies, restoring cast iron and creating dishes to share with others. I have also had the privilege to be a voice actor for almost as long as my professional design career working on various anime properties.